Frequently Asked Questions (FAQs)

Welcome to the Exsell Active's Frequently Asked Questions (FAQs) page. Here, we have compiled answers to some of the common questions our customers have. If you don't find the information you're looking for, please feel free to reach out to our customer support team for further assistance. Our support team are available Mon-Sat from 9 am - 5 pm. 


Where do you deliver?

We deliver throughout the United Kingdom (and select post codes in Northern Ireland, Isle of Anglesey, Isle of Wight and The Scottish Islands) and the Republic of Ireland, as well as all of the USA!


Yes! We accept returns within 14 days of your order as long as it is sealed, unused and in resalable condition, subject to review. Just send us your order number, and we will assist you as soon as possible.